“You should refund the cost of the excursion. Although my ticket clearly indicated where I wanted to go, the launch driver left us at an abandoned pier. Lucky for us a security guard arranged a taxi for us to take us the rest of the way to the cruise ship. If you weren’t going to…”

“We wouldn’t have made it into Venice without our guide there to save us and help us get from the port into the city and to our hotel. She was so lovely, helpful, and stayed with us until we were at our hotel.”

“First class experience and it made traveling so easy and relaxing. What a great way to start your trip to Venice!”